MHS Systems and Applications


The below table lists MHS applications required by contract to be supported by the MHS Help Desk. New systems are added from time to time as the systems come on-line, while retired or decommissioned systems are removed when support is no longer warranted.

Support level varies from re-routing the call, to escalating to higher levels and types of tier support, depending on the application. Various testbed systems are maintained that afford customer service representatives (CSRs) with opportunities to research and recreate customer conditions.

All service requests are logged into a service request system (ManageNow) and a ticket number is generated and provided to the customer for problem support tracking purposes.

Most receive both Tier I and II support. Those receiving only Tier I support are so indicated (*).

AHLTA AHLTA
CCE  * Coding Compliance Editor
CCQAS  * Centralized Credentials Quality Assurance System
CHCS Composite Health Care System
DMHRSi Defense Medical Human Resource System – internet
DMLSS Defense Medical Logistics Standard Support
DOEHRS-HC Defense Occupational Environmental Health Readiness System - Hearing Conservation
DOEHRS-IH  * Defense Occupational Environmental Health Readiness System - Industrial Hygiene
EAS IV Expense Assignment System IV
GEMS Global Expeditionary Medical System
JMAR Joint Medical Asset Repository
M2 MHS Management Analysis and Reporting Tool
MCFAS Managed Care Forecasting and Analysis System
MHS Learn  * Military Health System Learning Management System
NMIS Nutrition Management Information System
PEPR Patient Encounter Processing and Reporting
PPS Prospective Payment System
SNPMIS Special Needs Program Management Information System
TEWLS Theater Enterprise-Wide Logistics System
TMIP-J Theater Medical Information Program - Joint
TOL  * TRICARE On-Line
TPOCS Third Party Outpatient Collection System
WMSN Workload Management System for Nursing

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