Software Services
Duplication and Installation Assistance
The MHS Help Desk contract includes provisions for duplicating and distributing software CDs for MHS Program Offices.
After you provide an original master CD to the MHS Help Desk software duplication team, the designated number of copies of
your software will be duplicated, tested, labeled, packaged, and distributed accordingly (via traceable means). The duplicated
copies will either be bulk shipped back to the requestor or individually shipped to designated recipients, as needed, based
upon a distribution list provided by you/requestor. Most program offices have provided the MHS Help Desk a distribution/site
POC list with names, telephone numbers, email addresses and site mailing addresses - including building numbers. MHS
Help Desk staff use the information provided within your contact list to instruct the shipping carrier where to deliver the CD(s).
If you desire, the MHS Help Desk will also duplicate and distribute hard copies of any accompanying release notes/pertinent
documentation with the software CD(s). If requested, MHS Help Desk staff will also coordinate and assist site personnel with the
installation/loading this software.
These services would be provided at no additional cost.
MHS Help Desk mailing address/POC is as follows:
MHS Help Desk
1892 Grandstand Drive
San Antonio, TX 78238-4507
Attn: Software Duplication Services
Or contact the
team via e-mail.
